📦 General & Order Questions
1. 🗺️ Where are you based?
We're located at 1680 Michigan Ave, Suite 700, #358, Miami Beach, FL 33139, USA.
2. 📞 How can I contact MERI DRIVE?
Email us at info@meri-drive.com or call +1 (786) 798-7176. We’re here to help!
3. 🏬 Do you have a physical store?
No, we are an online-only store. You can shop directly from our website.
4. 🚚 Do you ship internationally?
Currently, we ship within the U.S. only. For international orders, please contact us directly.
5. ⏱️ How long does delivery take?
U.S. shipping usually takes 2–5 business days, depending on your location.
6. 💳 What payment methods are accepted?
We accept Visa, MasterCard, PayPal, Apple Pay, and other secure options.
7. 🔄 Can I cancel or change my order?
Yes, as long as your order hasn’t shipped yet. Please reach out ASAP.
8. 🛡️ Are your products under warranty?
Yes! Most products come with a 30 to 90-day warranty. Check product pages for info.
9. 📦 What if I receive a damaged item?
Contact us within 48 hours of delivery. We’ll replace or refund it immediately.
10. ↩️ Can I return an item?
Yes, we accept returns within 14 days, as long as the item is unused and in original packaging.
🚗 Product & Category Questions (11–20)
11. 🧰 What types of products do you offer?
We offer high-quality items for auto maintenance, cleaning, detailing, parts, and interior care.
12. 🧽 Are your cleaning cloths reusable?
Absolutely! Our cleaning cloths are durable, washable, and eco-friendly.
13. 🛠️ Do you sell tools for car maintenance?
Yes! We have a range of basic tools and maintenance essentials for car care.
14. 🧴 What’s included in your car detailing kits?
Our kits include cleaners, waxes, microfiber cloths, brushes, and more.
15. 🧩 Are your auto parts universal or vehicle-specific?
Some are universal, others are model-specific. Check the product description or ask us before ordering.
16. 🌬️ Do your air fresheners last long?
Yes! Our premium air fresheners last up to 30 days or more, depending on use.
17. 🪟 Do you offer interior protection products?
We offer seat covers, floor mats, and dashboard protectors to keep your interior in top shape.
18. 🧼 Can I use your products on any car?
Yes, our products are safe for use on all makes and models, unless stated otherwise.
19. 📏 How do I know if a product fits my car?
Check the product description or contact us with your vehicle make and model for help.
20. 🆘 What if I need help choosing a product?
We’re here to help! Email or call us and we’ll guide you to the best fit for your needs.